.png)
This Privacy Policy describes how arsanuka.com ("we," "us," or "our") collects, uses, and shares your personal information when you use our website and services (collectively, the "Service").
By using our Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several different types of information for various purposes to provide and improve our Service to you.
a) Information You Provide Directly:
Account Information: When you register, we collect your username, email address, and password. If you upgrade to a premium plan, we collect payment information processed by our third-party payment processors (Stripe, PayPal).
Profile Information: If you use our Bio Profile feature, we collect the information you add, such as social media links, bio text, and images.
Link and Campaign Data: We collect the long URLs you shorten, and any associated data you provide, such as custom slugs, geotargeting rules, device targets, UTM parameters, and pixels.
Communications: If you contact us for support, we collect your email address and the contents of your message.
b) Information Collected Automatically:
Usage Data: We collect information on how the Service is accessed and used. This includes your IP address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
Click & Scan Data: When someone interacts with your shortened Arsanuka link or scanned QR code, we collect information about that click/scan, including:
IP Address (and derived approximate geographical location: country/state)
Device type (e.g., mobile, desktop)
Browser and operating system
Referrer website (where the click came from)
Timestamp of the click
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
c) Information from Third-Party Services:
Social Login: If you choose to log in via Facebook, Twitter, or Google, we receive your name and email address from that service as authorized by you.
Payment Processors: We receive information about your subscription status from Stripe and PayPal, but we do not store your full payment card details on our servers.
2. How We Use Your Information
We use the collected information for various purposes:
To provide and maintain our Service, including monitoring usage.
To create and manage your account.
To shorten URLs and provide you with detailed analytics on their performance.
To enable features like Geotargeting, Device Targeting, and Pixel tracking.
To process your transactions and manage your subscriptions.
To notify you about changes to our Service.
To provide customer support.
To gather analysis or valuable information so we can improve our Service.
To detect, prevent, and address technical issues.
To communicate with you about service updates, offers, and promotions (you can opt-out at any time).
3. Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA), our legal basis for collecting and using your information is:
Performance of a Contract: Providing the Service to you.
Your Consent: For marketing communications and certain cookies. You can withdraw your consent at any time.
Legitimate Interests: To improve, secure, and analyze our Service.
4. Sharing Your Information
We may share your information with:
Service Providers: Trusted third parties who assist us in operating our Service, such as hosting providers, analytics providers, and customer support software. These parties are obligated not to disclose or use your information for any other purpose.
Payment Processors: Stripe and PayPal, for processing subscription payments. Their use of your information is governed by their respective privacy policies.
Integrated Services: When you use integrations like Zapier, the information you choose to share is governed by their privacy policies.
Legal Obligations: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: In connection with a merger, sale of company assets, or acquisition of all or a portion of our business by another company.
We do not sell your personal information to third parties.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Anonymous, aggregated click data may be retained for longer-term analysis.
6. Your Data Protection Rights
Depending on your location, you have certain rights regarding your personal information:
Access & Portability: The right to access and receive a copy of your personal data.
Rectification: The right to correct inaccurate or incomplete information.
Erasure ("Right to be Forgotten"): The right to request we delete your personal data.
Restriction: The right to request we suspend processing of your personal data.
Objection: The right to object to our processing of your personal data.
Withdraw Consent: Where we rely on consent, you can withdraw it at any time.
To exercise any of these rights, please contact us at [Your Contact Email]. We will respond to your request within the timeframe required by applicable law.
7. Cookies
We use both session and persistent cookies. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service.
8. Children's Privacy
Our Service is not intended for use by anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: admin@arsanuka.com